The Public Works Department administers the City’s potable water operations through two Divisions: Water Production and Water Services.
Utility Customer Service
Please Click Here: Utility Customer Service
After Hours Water Emergency
Call: 217-424-2831
Lake Decatur Water Level
Water Level as of 3/23/2023 at 7:00 a.m. is 613.6
Normal summer water level is 613.15 to 614.15
Normal winter water level is 611.50 to 612.50
** Measured in feet above mean sea level. On March 1, 2021 the water level elevations were updated to the North American Vertical Datum (NAVD 88) which is 0.31 feet lower than the previous datum. This does not affect the water storage capacity of Lake Decatur.
Contact Information
Water Production
1155 S. Martin Luther King Jr. Dr.
Decatur, IL 62521
Keith Alexander, Water Production Manager
Email: kalexander@decaturil.gov
Phone: (217) 424-2863
Concetta Guyse, Administrative Assistant
Email: cguyse@decaturil.gov
Phone: (217) 424-2873
Randy Weaver, Water Production Maintenance Supervisor
Email: rweaver@decaturil.gov
Phone: (217) 424-2830
Chaundra Smith, Water Production Operations Supervisor
Email: csmith@decaturil.gov
Phone: (217) 424-2833
Lake Services
1001 S. Lake Front Rd.
Decatur, IL 62521
Jennifer Gunter, Watershed and Lake Manager
Email: jgunter@decaturil.gov
Phone: (217) 424-2834
Shane Ravellette, Watershed Specialist
Email: sravellette@decaturil.gov
Phone: (217) 424-2834
Chris Pumphrey, Lake Supervisor
Email: cpumphrey@decaturil.gov
Phone: (217) 424-2837
Water Services
2600 N. Jasper St.
Decatur, IL 62526
Randy Miller, Water Services Manager
Email: rmiller@decaturil.gov
Phone: (217) 875-5705
Andrew Whitehead, Water Distribution Supervisor
Email: awhitehead@decaturil.gov
Phone: (217) 875-5705
Elizabeth Nicholson, Water Metering Supervisor
Email: enicholson@decaturil.gov
Phone: (217) 875-5705
Public Works Administration
Matt Newell, Director of Public Works
Email: mnewell@decaturil.govcreate new email
Phone: (217) 424-2747
Tara Bachstein, Administrative Assistant
Email: tbachstein@decaturil.gov
Phone: (217) 424-2747
Engineering
Paul Caswell, City Engineer
Email: pcaswell@decaturil.gov
Phone: (217) 424-2747
Griffin Enyart, Assistant City Engineer
Email: genyart@decaturil.gov
Don Cisco, Supervisor of Technical Services
Email: dcisco@decaturil.gov
Phone: (217) 424-2747
Municipal Services
Dan Mendenall, Municipal Services Manager
Email: dmendenall@decaturil.gov
Phone: (217) 875-4820
Tracy Mitchell, Administrative Assistant
Email: tmitchell@decaturil.govcreate new email
Phone: (217) 875-4820
Rick Baker, Municipal Services Operations Supervisor
Email: rbaker@decaturil.gov
Phone: (217) 875-4820
Byron Bowman, Municipal Services Operations Supervisor
Email: bbowman@decaturil.gov
Phone: (217) 875-4820
R. Chris Bergschneider, Fleet Supervisor
Email: rbergschneider@decaturil.gov
Phone: (217) 875-5718
