Auto Pay Portal


Information needed for registration:

  • Customer Number (located on your water bill)
  • Your Email Address
  • Your Bank Routing Number
  • Your Bank Account Number and whether it is checking or savings


Benefits of Auto Pay:

  • Your payment will be deducted from your bank account on your due date, maximizing your cash flow.
  • You will no longer have to worry about missing a payment if you’re on vacation or gone for an extended period of time.
  • No more worries about being billed late fees.
  • Save the time and cost of writing a check or the time of initiating some other form of electronic payment.
  • Save postage cost.
  • Auto Pay is FREE!

Automatic withdrawal from your bank account on due date is for Municipal Utilities (Water) Bill only.


Instructions 1 – Setting up your account and starting a new auto pay agreement

Video Instructions 1


Instructions 2 – Basic navigation within the new portal

Video Instructions 2


Auto Pay Portal


For questions or concerns regarding automatic payments, please contact Utility Customer Service at 217-424-2841 from 8:00AM to 4:30PM, Monday through Friday.