The Emergency Communications Center is a unit of the Decatur Police Department Administrative Operations Division. The Center is a multi-jurisdictional 911 PSAP (Public Safety Answering Point) providing emergency communications services for all of Macon County.
The Center is staffed by Emergency Communications Specialists (ECS) who receive and process both emergency and non-emergency calls for service 24 hours a day, 7 days a week. Other Center personnel include the Emergency Communications Manager, Emergency Communications Supervisors, and a CAD System Coordinator.
In an effort to promote community awareness of 911, Emergency Communications Center personnel conduct 911 Awareness Presentations targeted at educating preschool through 6th grade children in the proper use of 911.
The staff of the Emergency Communications Center is committed to providing the best service possible to both the citizens and the user agencies of Decatur and Macon County, Illinois.