Direct Pay Sign-Up Form

Direct Pay Sign-Up Form

Fields marked with a red * below are required.

Since the Municipal Utilities Bill does not match the name on your bank account, we are unable to process your request at this time. If you have questions, please contact us at (217) 424-2841opens phone dialer or We are open 8:00 A.M. to 4:30 P.M. on normal business days.
First name as it appears on your Municipal Utilities Bill
Last name as it appears on your Municipal Utilities Bill
Enter Email
Confirm Email


Use 'Add' button for additional accounts
Must be exactly 8 digits

Financial Institution Information

Must be exactly 9 digits
Must be 1-17 digits
Where to find your routing number image
Please contact your financial institution if you are having trouble determining your routing number or bank account number.

The name(s) on the bank account and the Municipal Utilities Bill must be the same. Please continue to pay your bill until your bill indicates you are on the Direct Pay Program.

I certify the information provided above is true and that I am the property owner, agent, or authorized payee of said premises.